These terms are an agreement between you and Huntler Capital Pte Ltd (“Taufa”, “we”, “us”) about your use of the Taufa website, apps and services (the “Service”). By creating an account or using the Service you agree to them and to our Privacy Policy. If you don’t agree, don’t use Taufa.
1. Who can use Taufa
You must be at least 18 years old and able to enter a binding contract. You are responsible for the activity on your account, so keep your password safe and tell us at hello@taufa.ai if you think someone else has access.
2. What Taufa is
Taufa is an AI assistant: you chat with it, ask it to research, write, analyse files and generate images, and you earn Taufa Points you can redeem for rewards. Taufa routes your requests to AI models operated by third parties (see section 9). We aren’t affiliated with, or endorsed by, the companies whose AI models may power parts of the Service.
AI can be wrong. Answers may be inaccurate, incomplete, out of date or unsuitable for your situation. Don’t rely on Taufa for medical, legal, financial or other professional advice, or for anything where a mistake could cause harm, without checking it yourself. You are responsible for how you use the output.
3. Acceptable use
You agree not to:
- break the law or use Taufa to harm, harass, defraud or deceive anyone;
- generate or upload content that is illegal, sexually exploitative of minors, or infringes someone else’s rights;
- try to disrupt, probe or bypass the Service, its usage limits or its security;
- scrape, resell or build a competing product from the Service or its outputs at scale;
- create multiple accounts, automate activity or use scripts to farm Taufa Points, referrals or rewards;
- use the Service in ways the underlying AI providers’ usage policies prohibit.
We may limit, suspend or close accounts that break these rules, and we may withhold or reverse points and rewards obtained that way.
4. Your content
You keep ownership of what you type, upload and generate (“Your Content”). You give us a limited licence to store, process and transmit it as needed to run the Service for you, including sending it to the AI and other providers described in the Privacy Policy. Don’t submit anything you don’t have the right to share, and avoid including sensitive personal data you wouldn’t want a third-party AI provider to process.
5. Plans, billing and cancellation
- Taufa has a free plan and paid monthly plans (Pro, Power and Power Max). Current prices and limits are on the pricing section of our homepage and in Settings › Billing. Prices are in US dollars and may be subject to taxes where applicable.
- Paid plans renew automatically each month until cancelled. Payments are processed by a third-party payment processor; we never see or store your full card number.
- You can cancel any time in Settings › Billing › Manage billing. Cancellation takes effect at the end of the current billing period and you keep access until then. We don’t refund partial periods, except where the law requires it.
- We may change prices or plan contents; we’ll give you notice before a change affects your next renewal.
- Every plan has usage limits (for example messages per day and week, and a weekly usage allowance that covers the cost of running our models). As you use up your allowance, replies may be served by a faster, lighter model, and once it is used up you may need to wait for it to reset or add extra usage. Limits exist to keep the Service sustainable and can be changed.
- Extra usage is a one-time purchase available on paid plans. It adds usage on top of your plan, has no cash value, is used up as you use the Service, and isn’t refundable once used. Unused extra usage is not refunded if you cancel or close your account, except where the law requires it.
6. Taufa Points and rewards
- Taufa Points are a promotional loyalty feature. They have no cash value, aren’t your property, can’t be transferred, sold or exchanged for money except through the rewards we offer, and are not a financial product.
- How points are earned (including daily caps, streak bonuses and referral bonuses), what rewards cost and which rewards are available in your region can change at any time. We may adjust balances to correct errors or remove points earned through abuse.
- Some rewards are fulfilled by third-party partners (for example issued gift cards). Delivery is by email to your verified address, some rewards need extra details (for example a mobile number for India rewards), and the issuer’s own terms apply to the card. If a redemption fails we refund the points. Once a gift card or code has been delivered we can’t take it back or replace it if it is lost, shared or used.
- You are responsible for any taxes that apply to rewards you receive.
- We may change, pause or end the points and rewards programme, giving reasonable notice where we can.
7. Our property
The Service, its software, design and branding belong to us or our licensors. These terms don’t give you any rights in them beyond using the Service as intended. Outputs generated for you may not be unique, and similar outputs may be produced for others.
8. Feedback
If you send us ideas or suggestions, we may use them without owing you anything.
9. Third-party services
Taufa relies on third parties, including AI model providers, payment processing, email delivery, hosting, file storage and reward fulfilment. We aren’t responsible for their services, and their availability, accuracy or policies can affect what Taufa can offer. See the Privacy Policy for who receives what.
10. Availability and changes
We work to keep Taufa running but don’t promise it will be uninterrupted or error-free. We may change, add or remove features, and we may update these terms; if a change is material we’ll notify you (for example by email or in the app). Continuing to use Taufa after the change means you accept it.
11. Ending your account
You can delete your account at any time in Settings › Account; this cancels any paid subscription and permanently deletes your data, including unredeemed points. We may suspend or terminate accounts that breach these terms or put the Service or others at risk. Sections that by their nature should survive (such as 7, 12, 13 and 14) will.
12. Disclaimers
The Service is provided “as is” and “as available”. To the fullest extent the law allows, we disclaim all warranties, express or implied, including fitness for a particular purpose, accuracy of AI output and non-infringement.
13. Limit of liability
To the fullest extent the law allows, we aren’t liable for indirect, incidental, special or consequential losses, or for lost profits, data or goodwill. Our total liability for any claim relating to the Service is limited to the greater of the amount you paid us in the 12 months before the claim and S$100. Nothing in these terms limits liability that cannot be limited by law, including for fraud or death or personal injury caused by negligence.
14. Governing law
These terms are governed by the laws of Singapore, and the courts of Singapore have exclusive jurisdiction over any dispute, without affecting any mandatory consumer rights you have where you live.
15. Copyright and DMCA notices
We respect copyright. If you believe content available on Taufa infringes your copyright, send a notice to our designated agent under the Digital Millennium Copyright Act (17 U.S.C. § 512(c)(2)) at hello@taufa.ai. Your notice must include your physical or electronic signature; identification of the copyrighted work; the URL of the material you say is infringing; your contact details; a statement that you have a good-faith belief the use is not authorised; and a statement, under penalty of perjury, that the information is accurate and that you own the work or are authorised to act for the owner.
Counter-notices can be sent to the same address. We may remove or disable access to material, and we terminate the accounts of repeat infringers. For details of the agent registered with the U.S. Copyright Office, see our copyright page.
16. Contact
Questions about these terms: hello@taufa.ai.